FAQ

1️⃣ How long does delivery take?

You will receive your digital license key instantly, usually within 1–5 minutes by email.
If you don’t receive it, check spam/junk or contact us — we respond fast.

2️⃣ Are the keys genuine?

Yes. All keys activate directly on Microsoft servers and provide lifetime activation on the device you install them on.
Source: Microsoft activation overview – Microsoft Support.

3️⃣ How many devices can I activate?

Each key is valid for 1 PC, unless the product title says otherwise.

4️⃣ Do I receive a physical package?

No. We only sell digital delivery, so you get your key and download links directly by email.

5️⃣ Do you provide installation files?

Yes. You will receive official Microsoft download links for Windows and Office.
Source: Download Windows & Office – Microsoft Support.

6️⃣ Does the license expire?

No. All Windows and Office keys (except Office 365) are lifetime licenses for a single device.
Office 365 is subscription-based.

Source: Microsoft 365 subscription info – Microsoft Learn.

7️⃣ What if I replace my computer?

Windows and Office keys are tied to one device.
If you change hardware, contact us — we offer friendly upgrade support.

8️⃣ Do the keys work worldwide?

Yes. All licenses are global activation keys, unless the listing says “Region-Locked.”

9️⃣ What versions of Windows do you sell?

We offer:

• Windows 11 Pro / Home / Education

• Windows 10 Pro / Home / Enterprise

• Windows 8.1 Pro

• Windows 7 Pro

• Windows Server 2019 Standard

• Windows Server 2022 Standard
  Source: Windows editions overview – Microsoft Support.

🔟 What Office products do you offer?

We sell:

• Office 2021

• Office 2019

• Office 2016

• Office 2013

• Office 2010

• Office 365 (subscription)
  Source: Microsoft Office versions – Microsoft Learn.

1️⃣1️⃣ What if the key doesn’t work?

No worries! We offer:

• ✔ Free replacement

• ✔ Full support until activation
  Your satisfaction is guaranteed.

1️⃣2️⃣ Can I get a refund?

Yes — if the key has not been used, we can issue a refund.
Used keys cannot be refunded.

1️⃣3️⃣ Do you offer support for installation?

Absolutely. We provide:

• Step-by-step instructions

• Remote help when needed

• Fast replies